SERVICE LEVEL
We hold our company to the highest standard of quality:
- Personal advice and support
- Fast response times and personal availability around the clock, without any call center or voice-activated computer hotline
- High degree of flexibility (late pick-up or early morning pickup, same-day second requests)
- Daily updated selection of the best shipping routes in terms of reliability, speed and quality
- Fastest available shipping on the market.
- Flexibility with each shipment and the ability to alter shipment routes last minute.
- Customer service available by phone, fax or via our convenient website which provides shipment search and tracking
- Online shipment providing insight into the current status of transport and delivery information
- Proactive status updates in the case of irregularities or delays